In storage, quality means keeping the condition written on the product label, every day. This page explains how we do that.
The condition starts with the label
A product’s storage condition is set by its approved label. During the suitability check we compare that condition with the areas in the warehouse. We do not accept a product before confirming that we can meet its condition.
Monitoring and records
Temperature and humidity are measured and recorded continuously in the storage areas. The records are sent to you at the interval and in the form you choose, and you can ask for an additional report before an audit.
When a deviation occurs
When a value leaves its defined range, the team is alerted. The event, its duration and the action taken go on record and are reported to the owner of the goods. Reporting a deviation is what allows the product owner to make the right decision about the product.
Batch and expiry tracking
Every receipt and dispatch is recorded with its batch number. Stock is ordered by expiry date; the batch that expires first leaves first. In a recall, these records show which batch went where.
Audits and visits
If you want to see the site or review the records for your own quality system, we plan visits and audits with you during the suitability stage.
Good Distribution Practice
The framework for storing and distributing medicines is Good Distribution Practice (GDP). We explain what it covers in the library: What is Good Distribution Practice (GDP)?